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The importance of booking appointments on time

📣 Dear patients of the Sumy Regional Clinical Oncology Center! We would like to remind you how important it is to book a doctor’s appointment in good time once you have an e-referral. This helps you avoid queues, ensures that you receive medical care promptly and improves the quality of service.

How do I book an appointment?

1️⃣ Get a referral

Contact your family doctor to get an e-referral to an oncologist. This is required for your first appointment. If you have already had an appointment, ask your doctor whether you need a new referral.

2️⃣ Book through the Helsi.me service or through the registration desk/call center of the Oncology Center

  1. Search for “Sumy Regional Clinical Oncology Center”.
  2. Choose the doctor you need from the available list.
  3. Select a convenient date and time for your appointment.

📞 Phone numbers for appointments:

(0542) 700 352

(050) 450 07 77

4️⃣ Prepare for your visit

Check that all your documents and data in the electronic system are up to date. This will help the doctor get the necessary information faster and carry out the consultation.

5️⃣ Cancel your appointment if you cannot come

If your plans change, be sure to cancel the appointment in your Helsi account or through the registration desk. This frees up the slot for other patients.

💡 Why is it important to have an e-referral?

  1. It shortens waiting times.
  2. It ensures transparency and accuracy in keeping your electronic medical record.
  3. It helps the doctor prepare better for your appointment.

Remember, your health is our priority! Booking in advance is convenient for you and efficient for the doctor. 💙

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